Product Information
Yes! We never utilize any unethical materials or manufacturing processes, and our lashes are free of mink; an industry staple that is the root source of animal cruelty.
We use a combination of human hair, sourced from donors in Indonesia and sterilized, and synthetic materials that perfectly replicate mink without subjecting any animals to cruel conditions or treatment.
Yes! Our lashes are our main focus, but we also have a variety of high-quality accessories such as tweezers, curlers, and trimmers to help you apply and maintain your lashes with ease!
No. We have taken a strip-application approach to make applying our lashes an easy task at all times.
Yes! Our human hair materials are sourced responsibly and sterilized thoroughly before being used in manufacturing, and our synthetic materials are made to the highest quality standards.
Our lashes are designed to be reused, and with proper care, they will last 12+ applications before needing to be replaced.
After every use, soak a cotton swab with oil-free make up remover to gently dab along the lash line softening the remaining glue. Wait for 60 seconds using a tweezer to gently pull excess glue off of lash line. Repeat steps until lash line is clean from adhesive. Soak another cotton swab with rubbing alcohol. Gently dab along the lash band and lash hairs. This is a crucial step as this will sterilize your lashes!
Order Information
Please allow 1-2 days for our team to process and fulfill your order. Once shipped, allow 3-5 business days to be delivered. We will send a confirmation email with tracking details so you can get real-time updates. Please note, we are not responsible for lost or stolen packages. If you do not receive your products, please contact USPS for more information. We will not refund or replace the product if your package states it was delivered.
All orders are final once submitted. We process and ship your order quickly, so it is not possible to cancel the order. We may cancel the order in the event we haven't shipped it yet. Please contact us immediately at support@nikolashes.com! However, cancellation requests will not be guaranteed.
Your satisfaction is our priority, and we offer a full refund within seven days of the delivery date. Please make sure the product is not used or damaged in any way. Contact support@nikolashes.com with your order number and refund reason, and we will share the instructions to return the product. We will analyze the product upon arrival and issue you a refund if it is the same condition. Please note, we will not refund the return shipping cost.
Please note, for handmade lashes, you may notice some discrepancies. The handmade lashes may not look symmetrical. If you notice a little difference in regards to hair assignment, it may not be constituted as a "damaged" item; therefore, replacements will be denied.
Business Inquiries
Of course! Please email info@nikolashes.com with proof of profession.
Yes, we do. Please contact info@nikolashes.com for wholesale/business inquiries.
You can simply click the "Contact Us" link below and fill in the required information. We will get back to you within 48 hours!
